Company details and legal information

A ticket is valid for the trip, date and seat printed on it. The passenger must arrive for boarding in good time and show the document the ticket was issued against.

Refunds

Refund terms depend on the selected route and fare. Review them in your order before paying. Before you confirm a refund, the system shows the exact amount based on the time remaining before departure.

If the carrier cancels the trip, the full paid cost of the unused journey is refunded.

Some fares may be non-refundable. This is stated in your order before payment; a discount alone does not prevent a refund.

Refunds are sent through the original payment method. The time until funds reach your account depends on the bank; accepting a request does not mean the money has arrived.

We collect the data needed to arrange travel: the passenger name, date of birth, citizenship, contact details and journey information. It is used to issue the ticket, board the service and handle enquiries about that journey.

Data is not passed to third parties except where the law requires it or the journey cannot be carried out otherwise. To check, change or delete your data, write to us at the address above.